Terms of Service

Billing Cycles

Monthly or Annual subscriptions. Annual plans are available at a discounted rate as listed on our pricing page.

Auto-Renewal

Subscriptions auto-renew unless cancelled 30 days before renewal.

Refund Policy

All subscription fees are non-refundable. Refunds are only issued for failed or duplicate payment transactions processed by the payment gateway.

Price Changes

30 days advance notice for price increases. Current term honored at original rate.

Limited Warranty

Fininvo warrants that the Platform will perform substantially in accordance with its published documentation during the subscription period. Customer's sole remedy for breach of this limited warranty is, at Fininvo's option: (a) repair or replacement of the non-conforming feature, or (b) termination of the affected subscription with a pro-rata credit toward future services.

Customer Responsibility

The Customer acknowledges that financial, tax, payroll, and compliance decisions made using the Platform are ultimately the Customer's responsibility. Customers should engage qualified professionals (chartered accountants, tax advisors, legal counsel) to verify critical business decisions and regulatory filings.

Force Majeure Events Include:

• • Acts of God, natural disasters, earthquakes, floods, fires
• • Epidemics, pandemics, or public health emergencies
• • War, armed conflict, terrorism, civil unrest, or sanctions
• • Government orders, regulations, embargoes, or legal restrictions
• • Power outages, internet disruptions, or telecommunications failures beyond Fininvo's control
• • Cyberattacks (DDoS, ransomware) of unprecedented scale
• • Failure or disruption of third-party infrastructure providers (AWS, Stripe, etc.)
• • Labour disputes, strikes, or lockouts

Obligations During Force Majeure:

• • The affected party must notify the other party in writing within 48 hours of becoming aware of the Force Majeure Event
• • The affected party must use commercially reasonable efforts to mitigate the impact and resume performance
• • SLA credits and performance obligations are suspended for the duration of the event
• • If the Force Majeure Event continues for more than 60 consecutive days, either party may terminate the affected subscription with 30 days written notice
• • Termination under Force Majeure does not entitle either party to damages, but any prepaid fees for undelivered services shall be credited toward future use

Entire Agreement

These Terms, together with the Privacy Policy, DPA, SLA, Acceptable Use Policy, and any applicable Order Form or MSA, constitute the entire agreement between you and Fininvo. These Terms supersede all prior or contemporaneous negotiations, discussions, representations, warranties, and agreements, whether written or oral. No statement, promise, or representation made by any Fininvo employee, agent, or representative that is not contained in these Terms shall be binding.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect. The invalidity of any single provision shall not affect the validity of the remaining Terms.

Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms to any third party without the prior written consent of Fininvo. Any attempted assignment without consent shall be null and void. Fininvo may freely assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without requiring your consent.

Modification of Terms

Fininvo reserves the right to modify these Terms at any time. Material changes will be notified at least 30 days in advance via email to the account owner and/or through a prominent notice on the Platform. Continued use of the Platform after the effective date of modified Terms constitutes acceptance. If you do not agree to the modified Terms, you must discontinue use and cancel your subscription before the effective date.

Waiver

The failure of Fininvo to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any term shall only be effective if made in writing and signed by an authorized representative of Fininvo. No waiver of any breach shall be deemed a waiver of any subsequent or continuing breach of the same or any other provision.

Notices

All legal notices to Fininvo must be sent in writing to legal@fininvo.com or by registered post to our registered office. Notices to you will be sent to the email address associated with your account. Notices are deemed received: (a) immediately if sent by email; (b) 3 business days after posting if sent by registered mail within India; (c) 7 business days if sent internationally.