Start With Your Pain, Not Their Features
Most HRMS demos showcase 200 features. You will use 30. Before any demo, write down the three processes that hurt most today: usually attendance-to-payroll reconciliation, leave disputes, or document chaos. Judge every product against those three.
Question 1: Does It Connect to Payroll Natively?
An HRMS that exports CSVs for a separate payroll tool just moves your reconciliation problem. Native payroll integration means attendance shortfalls, new joiners, exits, and salary revisions flow into pay runs without a human copying numbers.
Question 2: Will Employees Actually Use It?
Self-service adoption is the difference between an HR system and an HR database. Look for a mobile app employees genuinely use: applying leave, checking payslips, punching attendance, and viewing holidays. Every task an employee self-serves is a ticket HR never handles.
Question 3: How Does It Handle Indian Compliance?
PF, ESI, PT, TDS, gratuity, bonus act, Shops and Establishments leave rules: if the vendor's answer is "you can configure that", ask to see it configured. Statutory support should be built in, not a services engagement.
Question 4: What Happens at 2x Headcount?
Check multi-entity support, role-based permissions, approval delegation, and audit trails now, even if you do not need them yet. Migrating HR systems at 200 employees is far more painful than at 60.
Question 5: What Does Exit Look Like?
Ask how you get your data out: employee master, documents, payroll history. A vendor confident in their product makes leaving easy.
The Shortlist Test
Run one real payroll month in parallel during the trial. Nothing exposes gaps faster than reconciling a live month against your current process.
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